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I have a general enquiry

Please use the frequently asked questions below which may help answer your query.

An enquiry about your own pension benefits

If you are registered on My Pension you can generate retirement figures, update lump sum expression of wish nominations and your personal details.

If you can’t find what you’re looking for in the frequently asked questions here or on our website, select Submit a general enquiry about my pension below to contact us. Please allow up to 20 working days to receive a response.

I’m thinking of claiming my pension - how do I do this and where can I get my figures from?

Contributing member (still paying into GMPF)

If you are registered for My Pension you can generate estimated figures using our online calculator. If you would like to receive a quotation of your benefits, please contact your employer who can normally provide these for you. For more detail, including timescales, please read the Retirement process area of our website. There are also some useful hints and tips on our Planning your retirement page.

Benefits on hold (No longer contributing into GMPF)

If you are registered for My Pension you can generate figures using our online calculator and then request an offer of your benefits. If you haven’t yet registered for My Pension and would like a written offer of your benefits, please  contact us using the ‘General enquiry’ option below letting us know your proposed date.

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Can I take my lump sum on its own, or take some of my pension?

The Local Government Pension Scheme (LGPS) works a little different to other types of pensions. You must normally take all your benefits together, which means you can’t take a lump sum, or take a part of your pension at different times. When you take all your benefits you can exchange some pension for a bigger tax free lump sum, once registered for My Pension you can view what your maximum amount is.

Please watch our video called ‘How do pensions and the LGPS work’ for an overview.

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Can I transfer benefits in or out of GMPF?

Transferring benefits in

To transfer or combine benefits, you must be paying into GMPF and must normally ask within 12 months of joining. We will normally accept transfers from:

  • other public sector pension schemes
  • other LGPS pension funds.

We do not accept transfers from private sector schemes or personal pension plans. Please read our Joining, transferring or combining benefits page for further information.

Transferring benefits out

You may be able to transfer your benefits to a registered pension scheme if you leave the Local Government Pension Scheme (LGPS) and you have been paying in for at least three months. A transfer value can be requested through My Pension.

For more information please read our ‘What my choices on leaving’ page.

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Can I pay extra to top up my pension or lump sum?

Yes, if you’re contributing to the Local Government Pension Scheme (LGPS) you can top up your benefits in two ways – additional pension contributions (APCs) and additional voluntary contributions (AVCs). For more information, and to view our comparison table, please visit our ‘Topping Up’ page.

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Will I receive paper communications?

We send communications to all our members through the My Pension system, here you can view your annual statements and if you’re a pensioner member you can view your P60s and historic payslips.

If you would like to receive communications in the post, we ask that you send a request in writing to the address at the bottom of our webpage. If you’re one of our pensioner members, please note that the only document we send out is your annual P60.

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Submit a general enquiry about my pension

Please check all your information is correct before submitting the form.

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General Enquiry form


Any other enquiry about GMPF

If you can’t find what you’re looking for in the frequently asked questions here or on our website, select Submit a general enquiry to GMPF below to contact us. If your enquiry is regarding your personal pension account then please use the Submit a general enquiry about my pension form.

Do you currently have job vacancies?

We have job vacancies from time to time and will advertise them on our ‘Careers and current vacancies’ page. You can also follow us on Twitter at @GMPF_LGPS, as we advertise them here too. 

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What is GMPF's approach to responsible investing?

Being a responsible investor is really important to us. We strive to make decisions and create policies that reflect our commitment to investing in the best interests of all our stakeholders and wider society. We have developed an investment strategy to help us achieve this. We review this regularly and publish it in the form of an investment strategy statement. The statement sets out our beliefs and approach to all aspects of how we invest. We also have a responsible investment policy that describes our approach to responsible investing in more detail. To find out more, see our page ‘How does GMPF invest?

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What is GMPF's approach to climate change?

Tackling climate change is the issue of greatest priority and importance to us when considering how we should invest. As environmental problems go, climate change is the biggest and most challenging issue we as human beings have ever had to face. The challenges are both complex and profound. As a world, these challenges aren’t something we can overcome quickly and easily, and as a pension fund the same thing applies, and it will take time for us all to make changes that result in a just transition to a zero carbon economy.  However, we are already making those changes and are on a journey to meeting our climate change pledges. To find out more, see our page How does GMPF invest?

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How do I submit a freedom of information request?

Submit a general enquiry to GMPF

Please check all your information is correct before submitting the form. If your enquiry is regarding your personal pension account then please use the Submit a general enquiry about my pension form.

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GMPF general enquiry form

Leave this field blank if you are not a GMPF member

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