Greater Manchester Pension Fund Logo

Welcome to the GMPF Feedback Zone

A
B
C
D
E
F
G
H
I
J
L
M
N
O
P
R
S
T
V
W

GMPF welcomes all forms of feedback

With your help GMPF can make the service we provide better than ever.

If you want to compliment a member of staff or one of our teams, then it will only take two minutes.

If you have a suggestion or idea for us, then please let us know about it.

If you want to complain about our service, this is the place.

And if you need to dispute, or appeal, a decision that affects your pension rights, then you will need to raise a 'Formal Dispute'.

Please select your option from the dropdown menu below.

Complaint

If you have a complaint please give as much detail as you feel is necessary. If you are raising a complaint on behalf of somebody else, please use the members’ name and NI, rather than yours, and add your details in the ‘Details of your complaint’ box.

If you want us to reply to you please add your details, but you don’t have to.

Please enter the details of your complaint

Suggestion or idea

If you have a suggestion on how we could have improved your experience, or an idea you think might be useful, please submit it here.

If you want us to reply to you please add your details, but you don’t have to.

Please enter the details of your suggestion or idea

Compliment

If you have a compliment please give as much detail as you feel is necessary.

If you want us to reply to you please add your details, but you don't have to.

Please enter details of the compliment

Internal dispute resolution process

IDRPs are a formal dispute with us, or your employer, about a specific decision that has been made.

Please read the Dispute Factsheet (P39) about all the various official options available to you, before you proceed.

Press the escape key to close pop up