We can help if you want information in a different format or need to access information in an alternative way.
You can call, write, or contact us through our website to let us know how we can best support you.
Formats
We can send you documents in large print, braille, or on coloured paper.
Communication
You can use Relay UK to communicate with us by phone if you have hearing or speech difficulties.
WebsiteThe Recite Me toolbar is available on our website by clicking on AAA in the top righthand corner of your screen. Recite Me allows you to customise the website to suit your needs such as changing colours and fonts and reading pages aloud.
My Pension online account
My Pension allows you to send documents to us without using the post. If you haven't already registered, please visit My Pension to request an activation key.